Guidance of Wi-Fi maintenance, support service

We are reliable after the construction!

Guidance of Wi-Fi maintenance, support service

We prepare for four selectable menus depending on request of customer!

Recommendation!

On-site maintenance Delivery maintenance Periodical visit Spot visit (maintenance non-participation)
To such a customer
Recommendation
  • We want to restore from obstacle quickly
  • All the work wants to entrust
  • We want to restore from obstacle quickly
  • Exchange work is possible in customers
Expense does not want to be about to remain, but wants to reduce obstacle risk
  • There is postponement until restoration
  • We want to avoid running expense
Service summary On next business day worker
We visit and change apparatus
We offer spare machine at the time of contract and change in customers at the time of trouble We carry out check twice a year and prevent disorder Heard from; worker makes investigation, restoration correspondence each time
Exchange work Worker performs It becomes customer work When trouble is found out at the time of check, worker performs (※ 2) Worker performs
Setting work Worker performs I send apparatus which has been set from us (※ 1) When trouble is found out at the time of check, worker performs (※ 2) Worker performs
Target range Only as for the apparatus for contract Only as for the apparatus for contract Only as for the apparatus for contract All the contents which undertook construction
The contract number of years One year, three years, five years, 923
※Contract is possible by update until up to five years (as for some apparatuses up to seven years)
One year, 923 -

※There is need to have you perform setting in customers by addition depending on setting contents at the time of construction completion 1.
※2 at place depending on setting environment may not change.

On-site maintenance, delivery maintenance
Four reasons to recommend

  • We shorten downtime!

    By standard guarantee (sendobakku) shipment of repair request article, repair in repair center,
    Return and downtime of repair completion article become long, but next business day shortest as for the on-site maintenance,
    As delivery maintenance is available for restoration in real time, we can shorten downtime.

  • We prevent rapid expenditure!

    In the case of standard guarantee, repair may produce cases which guarantee is not applied to suddenly.
    We can set aside maintenance expense beforehand when we have you join on-site maintenance, delivery maintenance, and accounting handling of expense accompanied with occasional outbreak becomes needless.

  • Even feeling cis absence is reliable!

    As worker rushes to on-site maintenance when there are not information system section and the person in charge, we are reliable at the time of trouble of emergency.
    Even apparatus which machine is weak in in what get off only with exchange work that delivery maintenance is easy is reliable.

  • We are reliable by long-term support!

    We can receive guarantees more than product term of a guarantee. (some apparatuses, delivery maintenance)
    By long-term support of up to seven years, it is available in peace.

On-site maintenance worker visits and changes trouble apparatus

Target apparatus The contract number of years Article number Price
WRH-300WH-HWAB-S1167-PSWAB-I1750-PSWAB-EX-AC12WAB-M2133WAB-S733IW-PDEHB-UG2B08-PL2 One year EBS-NWS-HP-01 10,800 yen
Three years EBS-NWS-HP-03 28,500 yen
Five years EBS-NWS-HP-05 47,200 yen
923 EBS-NWS-HP-11 10,800 yen
  • Worker visits problem after the confirmation at the time of obstacle on the telephone and changes apparatus and trouble product of kitting finished.
    Visit is 9-17:00 (work is completed by 17:00 and leaves) on weekdays after next business day for 9-17:00 on weekdays in time in of telephone.
  • It is up to five years extension implication during maintenance offer period.
  • Apply within 60 days after construction completion.
  • The above price is less than 50 maintenance participation number and it is price per one when it is set up in place that is not high place.
    Please refer for price when you are installed in more than 51 or high place.
    In the high place that can support by this on-site maintenance, it becomes just 3m in height.
  • In the case of some areas, remote island, transportation expenses may be caused separately.
  • Only item which carried out Wi-Fi environment construction in us is. In addition, we cannot join among introduction apparatuses only partly.
  • When spot visit is necessary without being improved by apparatus exchange, we cope with discount amount of money.

You offer delivery maintenance spare machine beforehand, and please work on exchange in customers

Orange part is amount of money of one year

Target model number One year Two years Three years The fourth year (one year) The fifth year (one year)
WRH-300WH-H SLS-M300HD1 SLS-M300HD2 SLS-M300HD3 SLS-M300HDA4 SLS-M300HDA5
3,500 yen 5,800 yen 7,200 yen 7,000 yen 8,000 yen
Target model number WRH-300WH-H
One year SLS-M300HD1 3,500 yen
Two years SLS-M300HD2 5,800 yen
Three years SLS-M300HD3 7,200 yen
The fourth year (one year) SLS-M300HDA4 7,000 yen
The fifth year (one year) SLS-M300HDA5 8,000 yen

Orange part is amount of money of one year

Orange part is amount of money of one year

Target model number One year Two years Three years Four years Five years The sixth year (one year) The seventh year (one year)
WAB-S1167-PS SLS-M1167D1 SLS-M1167D2 SLS-M1167D3 SLS-M1167D4 SLS-M1167D5 SLS-M1167DA6 SLS-M1167DA7
9,000 yen 16,000 yen 21,000 yen 24,500 yen 26,500 yen 28,000 yen 30,000 yen
WAB-I1750-PS SLS-M1750D1 SLS-M1750D2 SLS-M1750D3 SLS-M1750D4 SLS-M1750D5 SLS-M1750DA6 SLS-M1750DA7
9,800 yen 17,500 yen 23,500 yen 27,000 yen 29,000 yen 28,000 yen 30,000 yen
Target model number WAB-S1167-PS
One year SLS-M1167D1 9,000 yen
Two years SLS-M1167D2 16,000 yen
Three years SLS-M1167D3 21,000 yen
Four years SLS-M1167D4 24,500 yen
Five years SLS-M1167D5 26,500 yen
The sixth year (one year) SLS-M1167DA6 28,000 yen
The seventh year (one year) SLS-M1167DA7 30,000 yen

Orange part is amount of money of one year

Target model number WAB-I1750-PS
One year SLS-M1750D1 9,800 yen
Two years SLS-M1750D2 17,500 yen
Three years SLS-M1750D3 23,500 yen
Four years SLS-M1750D4 27,000 yen
Five years SLS-M1750D5 29,000 yen
The sixth year (one year) SLS-M1750DA6 28,000 yen
The seventh year (one year) SLS-M1750DA7 30,000 yen

Orange part is amount of money of one year

  • We ship spare machine (every 30 contracts nothing) at the time of contract.
  • At the time of obstacle, we confirm problem on the telephone and perform spare machine and exchange support of trouble machine.
  • After the trouble machine return, I send spare machine for supplement.
  • As for the hotel router, up to five years, access point is available for extension until up to seven years.
  • Apply within 60 days after construction completion.
  • The above price is price per one.
  • The postage at the time of trouble product shipment of customer burden.
  • Only item which carried out Wi-Fi environment construction in us is. In addition, we cannot join among introduction apparatuses only partly.
  • When spot visit is necessary without being improved by apparatus exchange, we cope with discount amount of money.

2 times in the periodical visit year, worker visits and checks the operation situation of apparatus

Target model number Quantity Free replacement number Article number Price
WRH-300WH-H To 40 To two a year target products SLS-TEHR02 68,000 yen
To 80 To five a year target products SLS-TEHR01 98,000 yen
WAB-S1167-PSWAB-I1750-PSWAB-S733IW-PD To 20 To one a year target product SLS-TEAP01 78,000 yen
To 50 To one a year target product SLS-TEAP02 117,000 yen
WAB-M2133 To 50 To one a year target product SLS-TEAP02 117,000 yen
  • Worker visits 2 times a year and checks the operation situation of apparatus.
    "MAC address check" "electric wave strength check" "Wi-Fi area checks" confirm whether Wi-Fi is in condition to be available normally and report.
  • Three months later and nine months later are used as an indication of two times a year of visits after Wi-Fi construction completion and visit.
  • When trouble is found at the time of check, as a general rule, we do exchange correspondence to one on the spot.
    When you are installed in out-of-order case and high place (more than 2.8m) or place not to be able to enter more than two, please change in you as you send out apparatus later.
  • Only item which carried out Wi-Fi environment construction in us is. In addition, we cannot join among introduction apparatuses only partly.
  • The above price is price per one year.
  • When spot visit is necessary without being improved by apparatus exchange, we cope with discount amount of money.

After having visited spot visit obstacle contents, we visit and we affect and cope

Contents Article number Price
Spot visit
(privilege price)
SLS-EMTEARI 48,000 yen
Spot visit
(standard price)
SLS-EMTENASI 68,000 yen
  • We visit from application in approximately three business days. (it may be mixed up by the arrangement situation of worker)
  • After visit, we investigate obstacle cause and we restore and cope. When visit is necessary some other time, we revisit after estimate based on cause separately.
  • When exchange of apparatus is necessary, apparatus charges are expense separately.
  • The above price is price per one time of visit.
  • Privilege price applies to member of "on-site maintenance" "delivery maintenance" "commuter pass visit service".
  • Only item which carried out Wi-Fi environment construction in us is.
  • It is not service to guarantee that we can restore.

※Principle cannot support menu of mention in environment changed by constitution at the time of the first construction. In addition, we carry out exchange work of on-site maintenance, spot visit for the purpose of recovery to the situation at the time of the first construction.
※As for the menu of mention, information as of December, 2017 was made for the cause. Change may occur in contents including change of price and Specifications without notice in future. Please note

List of Wi-Fi introduction services