Important news

Italian soft leather Bluetooth® keyboard
"TK-RC10 series" in "TK-RC30 series"
Apology and request to relate to

All the customers

We have particular kind consideration and are always very grateful.

Italian soft leather Bluetooth® keyboard "TK-RC10 series" rises in "TK-RC30 series", and in keyboard "," (comma) and "." There was not the key to (period), and malfunction that we could not input became clear.

Therefore, it has been taken measures against customer of errand and changes the following target product for product. We really cause customer of busy trouble, but hope that we hear from to the following window.

We sincerely apologize for causing customer trouble very much. We hope that we have understanding and cooperation.

July 27, 2016

ELECOM CO., LTD.

Note

Target product

Product Name

Italian soft leather Bluetooth® keyboard

Model Number

TK-RC10HBK, TK-RC10IBK, TK-RC30HBK, TK-RC30IBK

TK-RC10HBK
TK-RC10IBK
TK-RC30HBK
TK-RC30IBK

In addition, it is available sequentially as there is not problem about TK-RC50IBK.

Summary

Get up in Italian soft leather Bluetooth® keyboard, and in keyboard "," (comma) and "." There is not the key to (period) and cannot input.

Correspondence

It has been taken measures against customer of errand and changes target product for product.

About identification method of product which it has been taken measures against

Product which "identification Sticker of white" was put on on the package back is product which it has been taken measures against.

Inquiry window (reception desk of exchange)

"ELECOM CO., LTD. customer service"

Phone number 0120-502-501 (toll free number)
Time in: From 9:00 to 12:00 from 13:00 to 18:00
From Monday to Friday (except holiday, the summer, the year-end and New Year specific holiday)
Summer holiday: From Thursday, August 11, 2016 to Monday, August 15, 2016

The above