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Notice


Windows8-adaptive mouse "M-TG09DL series" "M-TG08UL series"

And, "M-BL19DB series", it is asked a favor with apology about "M-BL18UB series"

All the customers

We would like to express our sincere thanks for your continued support

Our Windows8-adaptive mouse "M-TG09DL series", it became clear about "M-BL18UB series" "M-TG08UL series" and "M-BL19DB series" not to work in the product made in some makers PC that Windows8 was preinstalled normally. Therefore, we refund customer of errand the following target product.
I really apologize to customers of busy for the inconvenience, but would appreciate your contacting us below for inquiries.

We sincerely apologize for causing customer trouble very much. We would appreciate your understanding and cooperation.

October 26, 2012

ELECOM CO., LTD.

Note

■Target product

Product Name:

ULTIMATE laser mouse supporting Windows 8
Windows BlueLED mouse for 8

Article number M-TG09DLBK, M-TG09DLRD, M-TG09DLSV, M-TG09DLBU,
M-TG09DLDR, M-TG09DLPN
M-TG08ULBK, M-TG08ULRD, M-TG08ULSV
M-BL19DBBK, M-BL19DBRD, M-BL19DBSV, M-BL19DBBU,
M-BL19DBDR, M-BL19DBPN
M-BL18UBBK, M-BL18UBRD, M-BL18UBSV

M-TG09DL series M-TG08UL series M-BL19DB series

M-BL18UB series

 

■Summary
It became clear that Windows8 did not work in the product made in some pudding installed makers PC "touch emulation function" characterizing maximum of This product normally. (in touch emulation mode, flick, swipe, zooming in/zoom out will not work.)
In addition, there is no problem with "standard mode" to use as 5 normal button mouse and is available.

 

■About refund
We refund customer of errand target product. Really I apologize for the inconvenience, but we would appreciate your contacting us below for inquiries.

 

■Inquiry

)

 

The above