Important news

Wireless LAN router "WRC-1167GHBK2" "WRC-1167GHBK2-I"
Apology and request to relate to this

All the customers

We would like to express our sincere thanks for your continued support

Our wireless LAN router "WRC-1167GHBK2", it became clear at the time of automatic firmware update in part of "WRC-1167GHBK2-I" that as different firmware was applied, This product did not start normally.

Therefore, customer that making the most of product does not start changes the following target product free of charge. I really apologize to customers of busy for the inconvenience, but would appreciate your contacting us below for inquiries.

In addition, it follows and can use as there is not problem when it operates normally even if it is target product.

We sincerely apologize for causing customer trouble very much. We would appreciate your understanding and cooperation.

April 17, 2015

ELECOM CO., LTD.

Note

Target product

Product Name

Wireless LAN router

Model Number
WRC-1167GHBK2
WRC-1167GHBK2-I

※In addition, it follows and can use as there is not problem when it operates normally even if it is target product.

Summary

When different firmware has been applied at the time of automatic firmware update, This product does not start normally.

Distinction method of applicable target product

WPS lamp does not flash on and off even if we push WPS button with state switched on more than three seconds.
(WPS lamp (red) will usually flash on and off.)

Inquiry window (reception desk of exchange)

"ELECOM CO., LTD. customer service"

Phone number 0120-075-535 (toll free number)
Time in: 10:00-12:00 13:00-18:00
From Monday to Friday (except holiday, the summer, the year-end and New Year specific holiday)

※We will do business without taking a rest on festival day on Saturdays, Sundays, and holidays for from Saturday, April 18, 2015 to Sunday, May 3.

>>Setting method after exchange is this

The above