Important news

Postscript August 22, 2016
In addition, we intend for product during term of a guarantee about this correspondence.

Drive recorder "LVR-SD500GH series"
Apology and request to relate to this

All the customers

We would like to express our sincere thanks for your continued support.

In our Drive recorder "LVR-SD500GH series", it became clear by solder detachment of internal IC by aging and deterioration in use environment that Video of front camera might not be recorded during use continuation normally.

Therefore, messenger changes the following target product to substitute product free of charge. I really apologize to customers of busy for the inconvenience, but would appreciate your contacting us below for inquiries.

We sincerely apologize for causing customer trouble very much. We would appreciate your understanding and cooperation.

November 9, 2015

ELECOM CO., LTD.

Note

Target product

Product Name

2 camera GPS-based Drive recorder

Model Number
LVR-SD500GHA, LVR-SD500GHC, LVR-FSD500GHA,
Target lot
43R, 44R, 45R, 46R, 47R, 48R, 49R, 4AR, 4BR, 4CR,
51R, 52R, 53R, 54R, 55R, 56R
  • LVR-SD500GHA
    LVR-SD500GHC
    LVR-FSD500GHA

  • ※You remove from sucker or bracket for the installation adhesion, and please confirm the sky side of This product (front side).

Summary

There is possibility that we cannot recognize Video without by being in a condition that cracks enter solder junction of internal IC, and was exfoliated, Video being recorded definitely.

Confirmation method
About confirmation method of Video, please confirm from the following site.
http://qa.elecom.co.jp/faq_detail.html?id=5547

Inquiry window (reception desk of exchange)

"ELECOM CO., LTD. customer service"

Phone number 0120-307-302 (toll free number)
Time in: 10:00-12:00 13:00-18:00
From Monday to Friday (except holiday, the summer, the year-end and New Year specific holiday)

The above