Apology and request about high-speed Charge mode for Qi wireless battery charger for standard
Pub. Date: 2019.10.25
Update day: 2020.06.30
All the customers
We would like to express our sincere thanks for your continued support.
In the following product of our wireless battery charger corresponding to Qi standard that was global standards wireless Charge standard, phenomenon not to be replaced by high speed Charge mode became clear with software was iPhone updated in iOS after 13.1.
Therefore, really I apologize for the inconvenience, but we would appreciate your informing customer of errand of the following target product to us below for inquiries.
We sincerely apologize for causing customer trouble very much.
ELECOM CO., LTD.
- Product Name
Qi wireless battery charger for standard
- Model Number
It is charged with standard Charge mode of the 5.0w output with software is iPhone after iOS 13.1 without being originally replaced by high-speed Charge mode of the 7.5w output which supported.
※On iPhone of iOS before 13.0, Charge with high-speed Charge mode is possible.
※Standard Charge by the 5w output of Qi standard norm and high-speed Charge by the 10w output for Galaxy will work without problem.
By having iOS after 13.3 update software of iPhone, about this phenomenon, confirmed that high-speed Charge mode became available.
Therefore, when target product is used with high-speed Charge mode, we would appreciate your updating software of iPhone.
※As of June, 2020, we confirm that we are replaced by high-speed Charge mode to iOS after 13.3, iOS 13.5.1.
About correspondence to subsequent iPhone software, please confirm our corresponding table.
"ELECOM synthesis information center"
Phone number 0570-084-465/FAX: 0570-050-012
Time in: 10:00-19:00 (open throughout the year)